Last updated: August 5, 2026
These Terms of Service ("Terms") govern your use of NeverMiss AI ("Service"), operated by NeverMiss AI ("we," "us," or "our"). By creating an account or using the Service, you agree to these Terms.
NeverMiss AI provides an AI-powered phone receptionist service for barbershops and salons. The Service answers inbound calls on your behalf, captures appointment requests, and delivers notifications to you via SMS and email.
To use the Service, you must create an account and provide accurate information including your business name, email address, and phone number. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
You agree to use the Service only for lawful purposes. You may not:
By providing your phone number, you consent to receive SMS notifications from NeverMiss AI related to your account and appointment activity. Message and data rates may apply. You can opt out at any time by replying STOP to any message or updating your account settings.
The Service is offered on a monthly subscription basis. Fees are charged in advance each month. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' notice.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until that date.
The Service uses artificial intelligence to conduct phone conversations on your behalf. You acknowledge that AI responses may not always be perfect. You are responsible for reviewing appointment requests and confirming them with your customers. NeverMiss AI is not liable for any errors or omissions in AI-generated responses.
You are responsible for ensuring that your use of the Service complies with applicable telecommunications laws, including the Telephone Consumer Protection Act (TCPA). You represent that you have the authority to forward calls from your business phone number to the NeverMiss AI system.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
To the fullest extent permitted by law, NeverMiss AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including missed appointments or lost business opportunities. Our total liability shall not exceed the amount you paid in the three months prior to the claim.
The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that all calls will be successfully answered.
We may update these Terms from time to time. We'll notify you of material changes by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions.
Questions about these Terms? Contact us at support@nevermis.co.